The allegations made in these complaints are unproven, are not always representative of all consumers’ experiences with Advantage, and could possibly get consist of dated information (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“You will find a repayment package already have a full time income inspired payment which had been create thanks to KHESLC, it withdraw XXXX regarding my family savings thirty day period and place it during the account matter XXXX and this continues on everything you times and contains since XXXX out of XXXX it letter I simply gotten XX/XX/XXXX so i really should not be during the default XXXX XXXX”
I debated it back at my credit report and because I got closed an agreement they mentioned that it absolutely was genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I believe which as a great predatory lending strategy in which KHESLC is able to boost accrued appeal on loan with no degree otherwise intention of your borrower, in order to enhance http://paydayloanscalifornia.net/cities/visalia their funds
“We began researching calls off Kentucky advanced schooling just after my father died when you look at the XX/XX/XXXX. I avoided the latest calls at first then again decided I needed to clean up my borrowing from the bank thus i answered the telephone. I presumed because of my personal spirits shortly after my dad passed, this was the loan I’d many years ago. I even set up fee plans on college therefore i you’ll repay hello. Well whenever i try delivering greater to the my credit file seeking to find one thing fixed I observed almost every other fraudulent pastime on my credit history. Eg having a couple other personal coverage number related to my account. Plus some other account that have been not exploit and also because become got rid of when i study my personal credit report We noticed the college that i to begin with got the mortgage was on there therefore the account finalized. So as I’m thinking about which Kentucky higher education it shows You will find even generated money which i hadn’t earlier. They reveals I experienced the borrowed funds during the XXXX and i also did not rating that loan of one to school when you look at the XXXX. I also attained out to the college and when it fundamentally entitled myself back, I experienced a lengthy dialogue with hey women regarding my membership I inquired the woman to send me the initial data of mortgage in which I’d initial already been the borrowed funds towards organization. We still have maybe not obtained that files via email address. She and additionally proceeded as well as on regarding the all the techniques I would need to experience, which in turn, I told her that was not my personal mortgage. I am not attending shell out that loan that’s not mine Im taking action. We titled and talked that have a female into the borrowing from the bank bureau whom contributed me to get in touch with all of you. Excite help me to with this specific amount since it is going to avoid me personally from delivering my personal stimuli otherwise whatever else which can are from the us government like my income tax get back, ect. I don’t are obligated to pay so it mortgage, and i also can mount a duplicate out of 2 of my personal credit reports. Then you may see that I did not make this mortgage and get find all the other fraudulent craft that has been with the my personal membership. Thanks for the some time I am hoping in order to hear back very soon.”
